USB-C is becoming the most flexible interface available. Not only can it be used for data storage and power, but also for connecting video devices. 
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| 1. | Do I need a USB-C computer to connect the USB-C Adapter?
Yes, the USB-C Adapter connects to a USB-C computer and then to either HDMI or VGA. In addition to that, your USB-C computer or smart phone must support Type-C 'Alternate Mode' to enable DisplayPort capabilities over the Type-C channel, so that HDMI or VGA video signal can be carried to the monitor through this USB-C adapter. |
| 2. | Do I need a USB-C computer to connect the USB-C Adapter?
Yes, the USB-C Adapter connects to a USB-C computer and then to either HDMI or VGA. |
| 3. | Can I use a computer with USB Type-A? No, the USB-C Adapters use the latest USB Type-C connector. The Type-A connector cannot carry a video signal. |
| 4. | What platforms are the Adapters compatible with?
The USB-C Adapters are compatible with Mac, Windows and Chrome OS.
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| 5. | I have a computer with the latest Thunderbolt™ 3 connector. Can I use the USB-C Adapter?
Yes, Thunderbolt™ 3 uses the new Type-C connector and is compatible with the USB-C Adapters. |
| 6. | I have a computer with Thunderbolt™ 1 or 2. Are the USB-C Adapters compatible?
No. Thunderbolt™ 1 and 2 do not use the Type-C connector. |
| 7. | Do the USB-C Adapters include HDMI or VGA cables in the box?
No. HDMI and VGA cables need to be purchased separately. |
| 8. | Are there any drivers that need to be installed in order to use the USB-C Adapters?
No. The USB-C Adapters are Plug & Play. |
| 9. | What is the maximum resolution of the USB-C to HDMI Adapter?
4K@30Hz.
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| 10. | What is the maximum resolution of the USB-C to VGA Adapter?
2048 x 1152 @ 60Hz |
