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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 11/18/2010       Last Modified: 2/25/2015      Last Modified by: LL   
Article ID:108

Products Affected:   AV Drive & AV Pro, FASTA-6GU3

The driver for the SuperSpeed USB 3.0 PCI Express Card (Desktop) / ExpressCard (NoteBook) is now available for download.

Download link: Click >>>Here<<<

!! As always, please confirm with us before applying any new OSX updates!!

To install our USB3.0 driver, please follow these steps:

1. Make sure the OSX permission is problem free.
- You can use the OSX Disk Utility to perform "Verify permission" or "Repair permission" on the OSX startup drive.

2. Please download and run the latest installer.
- You can also run the installer from the CD, but our website always contains the latest driver.
- Please make sure to install the correct driver for according to your machine and OS version:

For example (following picture and steps are for reference purpose only):


2a. For Microsoft Windows, please use: RENESAS-USB3-Host-Driver-21360-setup.exe

2b. For Mac OSX 10.5 (Leopard), please use: CalDigit_USB3_Driver_10_5_X_1.3.6.pkg

2c. For Mac OSX 10.6 (Snow Leopard) non-Thunderbolt machines, please use: CalDigit_USB3_Driver_10_6_X_1.3.6.pkg

2d. For Mac OSX 10.6 (Snow Leopard) with Thunderbolt, please use: CalDigit_USB3_Driver_10_6_X_TB_1.3.6.pkg

2e. For Mac OSX 10.7 (Lion) including non-Thunderbolt & Thunderbolt machines, please use: CalDigit_USB3_Driver_10_7_X_1.3.8.pkg

2f. For Mac OSX 10.8 (Mountain Lion) including non-Thunderbolt & Thunderbolt machines, please use: CalDigit_USB3_Driver_10_8_X_1.4.2.pkg

2g. For Mac OSX 10.9 (Maverick) including non-Thunderbolt & Thunderbolt machines, please use: CalDigit_USB3_Driver_10_8_X_1.4.2.pkg
***For the MacBookPro, the built-in express34 slot is not functional under the OSX 10.9. Please wait for Apple's update/fix

2h. Driver does NOT support 10.10.


3. After the installation is completed, the installer would ask you to restart the computer.

To uninstall our driver, please follow these steps:

1. Download and run our CalDigit Driver / Software Uninstaller
- The uninstaller will remove all CalDigit related driver and software, including: RAIDShield, RAIDTool, FASTA driver etc...

2. Download and run your current Mac OSX combo update.
- For example: if you are currently running OSX 10.6.5, then please download and install the OSX 10.6.5 combo update

To check if your driver is up to date, please check the following chart:
CalDigit USB3.0 Driver VersionsMac OSX 10.5 ~ 10.5.8Mac OSX 10.6 ~ 10.6.8Mac OSX 10.7 ~ 10.9Windows XP/2003/Vista/2008/7
(32bit & 64bit)
Driver Version1.3.61.3.61.3.8 ~ 1.4.221360
Release DateJun 20, 2012Jun 20, 2012Nov 14, 2013Jun 20, 2012

* For hardware compatible requirements, please check its website:
  • CalDigit USB3.0 PCIe Card
  • CalDigit USB3.0 Expresscard


  • Additional Information:
    OSX 10.5.8 combo update
    OSX 10.6.8 combo update
    OSX 10.7.5 combo update
    OSX 10.8.5 combo update


    Keywords : USB3.0, USB3, USB, driver, Mac driver, Thunderbolt, USB3 driver, 3.0