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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 6/26/2014       Last Modified: 8/14/2018      Last Modified by: LL   
Article ID:145

Products Affected:   TS2 - Thunderbolt Station 2, FASTA-6GU3 Plus, TS3 - Thunderbolt Station 3

TS2 and TS3 Thunderbolt docks as well as FASTA-6GU3 Plus card are with "Command Based" Port Multiplier SATA Host controllers and can support up to 8 Hard Disks or SSDs in total from two Port Multiplier SATA devices behind TS2 and TS3.

For example, CalDigit VR is a 2-Drive Port Multiplier box. If you plugged-in 2x CalDigit VRs (in RAID 0 mode) to TS2's eSATA ports, you will see both VRs in Windows or macOS.

If your SATA Port Multiplier box requires an FIS-based controller to maintain multiple disks in RAID or JBOD mode, the TS2 / TS3 / Plus card may not be able to recognize your FIS-based box OR the performance may be significantly slower than plugging-in to the FIS-based host controller.

On Windows 10 platform, the in-box SATA driver is ready to support Plus card's, TS2's and TS3's eSATA Ports, however, if you find any problem when connecting to Port Multiplier boxes, please contact Support@CalDigit.com to obtain the latest SATA driver.


Additional Information:
The Serial ATA International Organization - What are port multipliers?



Keywords : SATA, Port Multiplier, TS2, TS3, FIS, Command based PM