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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 6/18/2015       Last Modified: 6/18/2015      Last Modified by: LL   
Article ID:161

Symptoms:
When doing file transfer from one computer to another through Samba service, OSX Finder can not complete the operation and would throw an error code: -36.

Summary:
This may be related to Samba service software, driver stack or permission in Mac OSX.

Products Affected:   HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement, CalDigit VR & mini, FireWire VR, S2VR HD, S2VR Duo, AV Drive & AV Pro, SuperShare, HDPro24, T3 RAID, T4 TBT2 RAID

When you use Samba protocol in Finder to access files located in the storage connecting to a server or another computer, you may experience an error: (Error code -36)



Please use one of the following options to access your data over the TCP/IP network.

1. OS X Server: When saving files on SMB shares, the permissions might be changed so that only the owner can read or write:
https://support.apple.com/en-us/HT203574
https://support.apple.com/en-us/HT201416

2. Apple AFP Protocol:
https://support.apple.com/en-us/HT204445

3. CIFS (Samba1) Protocol:
Instead of using smb, you can try cifs protocol. For example, smb://192.168.101.1, you can replace smb with cifs, the connection becomes cifs://192.168.101.1

4. Try the newer OS update.


Additional Information:
Samba copy fails after upgrade to Mac OS X 10.6.3

Error code -36

OS X 10.9 Mavericks Workaround for SMB



Keywords : Error code -36, Smb, Samba