Support - CalDigit Online Troubleshooting Knowledge Base

First Published: 8/3/2015       Last Modified: 8/3/2015      Last Modified by: LL   
Article ID:165

Products Affected:   HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement, S2VR HD, S2VR Duo, FASTA-4e, FASTA-4x, FASTA-2e, FASTA-1ex, AV Drive & AV Pro, SuperShare, HDPro24, FASTA-6GU3, Thunderbolt Station, T3 RAID, T4 TBT2 RAID, FASTA-6GU3 Pro, TS2 - Thunderbolt Station 2

In the event of uninstaller failure or lack of Windows uninstaller, you can use DOS command line to uninstall Windows drivers manually.

The command line tool is: PNPUtil.exe

Under command line, you can type in: pnputil -e

It would list down all the drivers.

Search for the drivers that are related to CalDigit or the driver files that you want to remove.

To remove the driver, use: pnputil -f -d XXXXX.inf

Where XXXXX.inf is the name showing on the list.

You may need Administrator account to remove driver files manually. In Windows, the drivers stored in /Windows/System32/driver folder and /Windows/System32/DriverStore/FileRepository/ folder. You should always try to use pnputil to remove drivers first, not to delete them directly from File Explorer.

Additional Information:
How to Manage Device Drivers with Command Line

Keywords : Windows driver, pnputil, uninstall