Support - CalDigit Online Troubleshooting Knowledge Base
 
	
	| 
				
	 | 	
	 
	
	
	
		
		First Published: 8/3/2015       Last Modified: 8/3/2015      Last Modified by: LL    
		Article ID:165
		
		 
	 | 	
	 
	
	
	
	
				
		Products Affected:
								
		
		  HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement, S2VR HD, S2VR Duo, FASTA-4e, FASTA-4x, FASTA-2e, FASTA-1ex, AV Drive & AV Pro, SuperShare, HDPro24, FASTA-6GU3, Thunderbolt Station, T3 RAID, T4 TBT2 RAID, FASTA-6GU3 Pro, TS2 - Thunderbolt Station 2
		
		 
		
		 
	 | 	
	 
	
	
	
		
		In the event of uninstaller failure or lack of Windows uninstaller, you can use DOS command line to uninstall Windows drivers manually.
  The command line tool is: PNPUtil.exe
  Under command line, you can type in: pnputil -e 
  It would list down all the drivers. 
  Search for the drivers that are related to CalDigit or the driver files that you want to remove.
  To remove the driver, use: pnputil -f -d XXXXX.inf  
  Where XXXXX.inf is the name showing on the list.
  You may need Administrator account to remove driver files manually. In Windows, the drivers stored in /Windows/System32/driver folder and /Windows/System32/DriverStore/FileRepository/ folder. You should always try to use pnputil to remove drivers first, not to delete them directly from File Explorer. 
		
		 
		
		 
	 | 	
	 
	
	
	
				
		Additional Information:
		
		 				
		
		How to Manage Device Drivers with Command Line
		
		 		
		 
	 | 	
	 
	
	
	| 
		
		Keywords : Windows driver, pnputil, uninstall
		
	 | 	
	 
	
 
 
 
 
	
	 | 
	  | 
	 
	 
	 |