SupportHero

Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 1/18/2017       Last Modified: 1/18/2017      Last Modified by: LL   
Article ID:192

Symptoms:
Errors when attempting to playback HDCP video using Safari.


Products Affected:   Thunderbolt Station, TS2 - Thunderbolt Station 2, USB-C Dock, USB-C Video Adapter

When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:




If you experience any errors, please try to use a different browser such as Google Chrome or Firefox to playback HDCP content.


Keywords : HDCP, Netflix, YouTube or Hulu