Support - CalDigit Online Troubleshooting Knowledge Base
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First Published: 2/14/2017 Last Modified: 2/14/2017 Last Modified by: LL
Article ID:197
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Products Affected:
USB-C Dock
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Most Thunderbolt 3 Windows computers from year 2015 and early 2016 require Thunderbolt firmware, BIOS and GPU drivers software updates before the Thunderbolt 3 port can work properly. Hence, if you have Razer Blade Stealth from 2016, you must update all the hardware related drivers and windows updates before CalDigit USB-C Dock can work properly to output video, charge laptop and connect to USB devices. Below you will find Razer's download link:
Razer Blade Stealth / Hardware Drivers
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Keywords : Razer Blade Stealth, Thunderbolt 3
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