Support - CalDigit Online Troubleshooting Knowledge Base
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First Published: 9/13/2018 Last Modified: 9/14/2018 Last Modified by: LL
Article ID:234
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Products Affected:
TS3 Lite - Thunderbolt Station 3 Lite, TS3 - Thunderbolt Station 3, TS3 Plus, T4 TBT3 RAID
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The CalDigit Thunderbolt 3 devices, such as TS3 Plus, TS3, TS3 Lite, T4 Thunderbolt 3 RAID are backward compatible with legacy Thunderbolt 1 and 2 computers.
An adapter from Apple is required to convert from Thunderbolt 3 to Thunderbolt 2 protocols. A Thunderbolt 2 cable is also required in this setup.
This adapter will also enable your legacy Thunderbolt 1 and 2 computers to make use of many functions that Thunderbolt 3 has to offer including a dual extended monitor setup if it is supported by the computer's GPU. The laptop charging feature however is not implemented in the legacy Thunderbolt computers.
Please notes that Apple's Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter does NOT support bus powered Thunderbolt 3 devices directly, such as CalDigit Tuff X and Thunderbolt 3 mini Docks. All bus-powered Thunderbolt 3 devices should be connected to the Thunderbolt 3 computer directly or to a dual-port Thunderbolt 3 device such as TS3 Plus using Apple's adapter to convert to the Thunderbolt 1 / Thunderbolt 2 computer.
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Additional Information:
Is my CalDigit Thunderbolt 2 devices compatible with Apple Thunderbolt 3 computers? About the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter
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