First Published: 2/24/2009       Last Modified: 2/24/2009      Last Modified by: LL    Article ID:30

Products Affected:   HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement

To better analyze the problem's cause, we often ask our customers to submit their RAIDShield event log. The location of this event log is at: For MAC: OS Drive (Finder) > Library > StartupItems > RGX > event _xxx & event_bin & inband_cm (Need all 3 files) For PC: C:\Program Files\CalDigit\RAID Shield\Server\ ServerLog.txt & event text files

Keywords : event log, server log, event, server file, text file.