SupportHero

Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 12/22/2008       Last Modified: 12/22/2008      Last Modified by: FL   
Article ID:6

Symptoms:
When clicking on RAIDShield icon, my computer does not bring up RAIDShield window.

Products Affected:   HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement

RAIDShield is a JAVA based application, you will need to install JAVA in your machine, please download it from the following links:

JAVA for Windows, Linux, and G5 machines
JAVA for Intel Mac

For OSX 10.6 (Snow Leopard), Rosetta maybe required for the RAIDShield.

You can install the Rosetta via one of the following methods:

1. Download via the Mac OSX software updater.

2. Install from the Snow Leopard Install Disc.
- Browse the Disc, and look for the additional Software install.

In addition, you can also bypass this limitation with a different approach, please check:

Make Old Java Applications Fully Snow Leopard Compatible






Keywords : RAIDShield, RAID Shield, launch, JAVA