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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 2/24/2016       Last Modified: 2/24/2016      Last Modified by: LL   
Article ID:175

Products Affected:   USB-C Video Adapter

The maximum resolution the CalDigit USB-C to VGA adapter can support is 2048 x 1152 @ 60Hz.
You may have different results depending on the quality of the VGA-to-VGA cable and the VGA monitor's maximum supported resolution. Please verify the supported resolutions with your monitor’s manufacturer.

For example, the Dell U2713HM monitor according to Dell's Knowledge Base can support up to VGA: 2048 x 1152 DPI at 60Hz.
Maximum resolution available on the Dell U2713HM monitor

In our lab tests, we successfully used the Apple MacBook 2015, Google ChromeBook Pixel 2015, Gigabyte GA-Z170X-UDS Thunderbolt 3 computer and the Dell XPS 13 Thunderbolt 3 laptop to connect to Dell U2713HM via USB-C to VGA adapter supporting the resolution of 2048 x 1152 @ 60Hz.

Listed below are the resolutions that the CalDigit VGA adapter can support.


Keywords : USB-C to VGA