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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 8/19/2016       Last Modified: 4/17/2018      Last Modified by: LL   
Article ID:180

Symptoms:
My SuperDrive is not working when connecting to CalDigit USB-C Dock?

Products Affected:   USB-C Dock

Two of USB Type-A ports on the back of CalDigit USB-C Dock do support Apple's SuperDrive. It is required to install a driver before SuperDrive can be supported. Please download and install the driver below:

USB-C Dock SuperDrive and Ethernet Driver: https://archive.caldigit.com/support/USB-C-Dock-mac.zip

The front USB port on the Dock does not support SuperDrive.

macOS 10.13, High Sierra, introduces a new security feature that requires user approval before installing new driver software, such as the CalDigit USB-C Dock drivers. Please follow the steps below in order to install driver correctly.

macOS 10.13 High Sierra - System Extension Blocked alert during software installation


Keywords : SuperDrive, USB-C Dock