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Support - CalDigit Online Troubleshooting Knowledge Base


First Published: 1/8/2010       Last Modified: 1/8/2010      Last Modified by: LL   
Article ID:64

Products Affected:   CalDigit VR & mini

When resetting CalDigitVR firmware through CalDigit Uploader, if you see the error message as the following:



In this case, you will need to modify the JAVA Preference in your Mac OS.
It is located in Applications/Utilities/JAVA Preference

Under JAVA Applications, move "32-bit" to the top before "64-bit"



Close JAVA preference and try again with CalDigit Uploader.


Keywords : restore firmware, uploader