| For more info on Type-C visit the USB-C Resource Hub |
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| USB 3.1 |
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| 1. | Are the USB 3.1 ports backwards compatible with USB 3.0 & USB 2.0?
Yes. The USB 3.1 ports are compatible with previous versions of USB.
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| 2. | I have an external USB 3.1 SSD storage device. Will the FASTA-6GU3 Plus allow me to get the maximum possible performance from that drive?
Yes. The USB 3.1 ports on the FASTA-6GU3 Plus feature 10Gb/s throughput. This means that the FASTA-6GU3 Plus is capable of great performance. The actual speed is limited by your Operation System, Software Driver, Device, Firmware and Cables.
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| 3. | Why does my USB 3.0/3.1 device eject when waking from sleep mode?
In Mac OS X, you may experience disk ejections when waking from sleep. It is a known issue when adding PCIe cards on Mac OS X. This issue is not present with Windows 7, 8 & 10 operating systems. It is suggested that you manually eject USB devices prior to putting your Mac to sleep. |
| 4. | Are USB 3.0/3.1 hubs compatible with the FASTA-6GU3 Plus?
USB 3.0/3.1 hubs are compatible with the FASTA-6GU3 Plus when used on Macs with OS X 10.8.4 or later, and Windows 7 or later. You are suggested to use the hub that is USB compliant and also install the latest stable firmware for the USB 3.0 hub. Please contact the hub manufacturer for more information about firmware updates and compliance. |
eSATA |
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| 1. | Are the 6G eSATA ports compatible with all versions of eSATA?
Yes. The eSATA ports are compatible with previous versions of eSATA such as 3G eSATA. |
| 2. | Can I connect an eSATA device at the same time as a USB 3.1 device?
Yes. |
| 3. | Are the eSATA ports hot-pluggable?
Yes, the eSATA ports are hot-pluggable if you are using Mac 10.7 and above or Windows 7/8/10. |
Other |
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| 1. | Is the FASTA-6GU3 Plus compatible with Mac and Windows?
Yes. The card is compatible on both Mac (SATA: OS X 10.7 and above. USB 3.0: OS X 10.8.4 and above) and Windows (Windows 7 and above). |
| 2. | What is the main difference between the CalDigit FASTA-6GU3 Pro and the FASTA-6GU3 Plus?
The new FASTA-6GU3 Plus improves on the already outstanding performance of the FASTA-6GU3 Pro. It now features USB 3.1 with up to 10Gb/s throughput. This means that you will get the best possible performance from your USB 3.1 storage devices. The new PCIe card also features the brand new USB Type-C connector. |
| 3. | Is the FASTA-6GU3 Plus compatible with Thunderbolt PCIe expansion chassis?
Yes. However, we recommend contacting the Thunderbolt PCIe manufacturer for specific compatibility. |
| 4. | Can I use external RAID storage with the FASTA-6GU3 Plus?
Yes. |
| 5. | Can I connect a bootable drive to the FASTA-6GU3 Plus?
All eSATA ports provide bootable function in order to boot your OS. The USB 3.1 ports are not bootable. |
