Support - CalDigit Online Troubleshooting Knowledge Base

Search Knowledge Base:

Select Product:

AV Pro 2 (14)	CalDigit VR & mini (59)	FASTA-6GU3 Plus (10)
T4 TBT2 RAID (24)	T4 TBT3 RAID (6)	Thunderbolt 3 mini Docks (9)
TS2 - Thunderbolt Station 2 (50)	TS3 - Thunderbolt Station 3 (43)	TS3 Plus (36)
Tuff (7)	USB-C Dock (33)	USB-C Video Adapter (6)
Legacy & Retired Products:
AV Drive & AV Pro (49)	CalDigit RAID Card (49)	FASTA-1ex (15)
FASTA-2e (16)	FASTA-4e (14)	FASTA-4x (13)
FASTA-6GU3 (18)	FASTA-6GU3 Pro (9)	FireWire VR (23)
HDElement (48)	HDOne (48)	HDPro & HDPro2 (53)
HDPro24 (14)	S2VR Duo (25)	S2VR HD (26)
SuperShare (12)	T3 RAID (23)	Thunderbolt Station (46)
TS3 Lite - Thunderbolt Station 3 Lite (39)

1.	Retrieve Your Windows System Information
2.	Retrieve System Profile and System Diagnosis from your Mac OSX
3.	How to partition a windows drive that was previously formatted in Mac?
4.	How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
5.	How to reset NVRAM and SMC on your Mac?
6.	macOS Recovery Installation to restore and repair system files
7.	My USB drive turns itself off when connected to the CalDigit dock under Windows environment?