Support - CalDigit Online Troubleshooting Knowledge Base

Search Knowledge Base:

Select Product:

AV Pro 2 (14)	CalDigit VR & mini (59)	FASTA-6GU3 Plus (10)
T4 TBT2 RAID (24)	T4 TBT3 RAID (6)	Thunderbolt 3 mini Docks (9)
TS2 - Thunderbolt Station 2 (50)	TS3 - Thunderbolt Station 3 (43)	TS3 Plus (36)
Tuff (7)	USB-C Dock (33)	USB-C Video Adapter (6)
Legacy & Retired Products:
AV Drive & AV Pro (49)	CalDigit RAID Card (49)	FASTA-1ex (15)
FASTA-2e (16)	FASTA-4e (14)	FASTA-4x (13)
FASTA-6GU3 (18)	FASTA-6GU3 Pro (9)	FireWire VR (23)
HDElement (48)	HDOne (48)	HDPro & HDPro2 (53)
HDPro24 (14)	S2VR Duo (25)	S2VR HD (26)
SuperShare (12)	T3 RAID (23)	Thunderbolt Station (46)
TS3 Lite - Thunderbolt Station 3 Lite (39)

1.	SuperSpeed USB 3.0 PCI Express Card (Desktop) / ExpressCard (NoteBook) driver
2.	I am unable to see any of my external drives after installing USB 3 driver?
3.	USB 3.0 Drive v.1.36 Update Note
4.	USB 3.0 driver not working on Mac OSX
5.	Restore Apple Mac OSX USB driver (IOUSBFamily)
6.	My CalDigit drive is only showing a 2.2TB format-able area in the Windows Disk Management.
7.	My CalDigit VR2 / CalDigit AV Pro / CalDigit AV Drive's USB 3.0 connector is not working.
8.	USB3.0 + Drobo 5D
9.	OSX 10.9 Maverick + 17" MacBook Pro express34 slot
10.	EFI and SMC firmware updates for Intel-based Macs
11.	Seagate Backup Plus
12.	My Windows can not boot up when FASTA card is installed?
13.	Retrieve Your Windows System Information
14.	How do I manually delete Windows drivers from DOS command line?
15.	How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
16.	How to reset NVRAM and SMC on your Mac?
17.	Wireless keyboard/mouse not working properly?